I’m Kristen Close, an astute, results-driven healthcare operations leader with over 20 years of experience in the dental industry. My background spans clinical administration, operations management, and overall organizational performance. I thrive on strategic thinking, organization, and delivering outstanding results, even while juggling competing projects and tight deadlines.
I’m a critical thinker with strong written and verbal communication skills, and I have experience presenting to a wide range of audiences—from intimate groups to crowds of over 1,000 people. My hands-on working knowledge of the medical and dental niche market has enabled me to help practices meet or exceed business goals, initiate meaningful change, and motivate teams to action.
I’ve had the privilege of being published in Dentistry Today trade journals, which allowed me to share my insights on topics like team building, work styles, and client enrollment strategies. My expertise extends to a variety of areas, including personnel management, recruiting, hiring, and performance retention. I also specialize in peer review, coaching, and mentoring dental teams to achieve their full potential.
In addition to my consulting and coaching services, I bring experience in consultative sales, business growth proposals, clinical policy development, and technology training. I’m passionate about helping dental practices thrive through systems implementation, financial monitoring, and strategic data interpretation. I’ve also helped numerous dental practices navigate acquisitions, mergers, transitions, and even franchise expansions.
I’m deeply committed to empowering dental professionals through leadership development, performance coaching, and practice optimization. My goal is always to drive long-term success by aligning a practice’s operations, people, and systems in a way that fosters both personal and professional growth.